But how do we deal with orders in Japanese ?

Simple, you don't, there are no language difficulties or language problems. You only deal with customer communications in English. Spidacom can arrange two possible ways for you to have your dealings with Japanese customers translated into English.

• We can arrange for a company in Japan to receive all the Email traffic from your web site and translate it and transmit it to you in English.
• Alternatively, we can arrange for all your Email traffic to come direct to us here at Spidacom and for us to create translations of all communications into English and then send them on to you as Email or fax or even phone calls if you wish. If you ever need an interpreter or a translator, we can arrange that as well.